Online Store

Is the website mobile friendly?
Yes, it is completely mobile friendly. 
Mon, Aug 24, 2020 at 1:15 PM
Can I sell online with Althea Suite ?
Yes, you can sell products online using website powered by us and integrated with Althea Suite. All the online orders, inventory will be managed in Althea S...
Mon, Aug 24, 2020 at 1:16 PM
I am not an Althea Suite customer. Can I still get started with online ordering ?
Websites powered by us are integrated with Althea Suite. All the online orders, inventory will be managed in Althea Suite so it is essential to use Althea S...
Mon, Aug 24, 2020 at 1:17 PM
Can I receive an email when a new online order is placed?
A notification will be received for each new order and you will also receive an email letting you know that there’s a new order. 
Mon, Aug 24, 2020 at 1:17 PM
Can I notify a customer when an order has been delivered?
Yes, you can send out SMS/Email notifications when an order is ready/delivered. 
Mon, Aug 24, 2020 at 1:18 PM
Can I customize the emails sent to my customers?
Yes,  you can and it is very simple.
Mon, Aug 24, 2020 at 1:18 PM
What happens when an item runs out of stock? Will it be removed from the online ordering menu?
Out of stock items will not be displayed on the online ordering menu if you have configured those settings. 
Mon, Aug 24, 2020 at 1:19 PM
Which Payment Gateway Althea online shop supports?
We support Paypal, Stripe, Square, authorize.net, card connect and can also customize and add others according to your needs at an additional charge. 
Mon, Aug 24, 2020 at 1:20 PM
What is HDKOT App
HDKOT is an Android and iOS companion app. Use on your Android and IOS devices for managing your Kitchen Order Token (KOT) 
Mon, Aug 24, 2020 at 1:22 PM